TERMS AND CONDITIONS

Welcome to Milly! By accessing or using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website or services.

GENERAL

These Terms & Conditions govern your use of the Milly website https://test.takeflights.co/, including the purchase of products from our online store. You must be at least 18 years old to make a purchase on this website. By accessing or using the Site, you represent that you are 18 or older.

PRODUCT INFORMATION

We strive to provide accurate and up-to-date product information, including descriptions, pricing, and availability. However, we do not guarantee that the information on the Site is error-free or complete. We reserve the right to correct errors, inaccuracies, or omissions at any time, without prior notice.

ORDERING & PAYMENT

When you place an order on the Milly website, you are making an offer to purchase products. We reserve the right to accept or reject any order for any reason. All orders are subject to availability.

  • Pricing: Prices listed on the Site are in LKR and are subject to change without notice.
  • Payment Methods: We accept Koko Pay, Onepay, Mintpay. By submitting your payment information, you authorize us to charge the total amount of your order, including taxes and shipping fees, to the selected payment method.
  • Order Confirmation: After placing an order, you will receive an email confirming receipt of your order. This is not an acceptance of your order. An order confirmation email will be sent when the order is accepted and processed.
SHIPPING & DELIVERY
  • Shipping: We ship to addresses within Sri Lanka. Shipping fees are calculated at checkout based on your location and the size of your order.
  • Delivery Times: Delivery times may vary depending on your location and shipping method. Please allow 2 or 3 days for processing and shipping.
  • Shipping Delays: While we aim to process and ship orders as quickly as possible, delays may occur due to circumstances beyond our control, such as weather or postal service issues.
RETURNS & EXCHANGES

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a return and exchange policy, subject to the following conditions:

  • Return/Exchange Period: You may return or exchange items within 30 days from the date of receipt.
  • Condition of Products: Items must be unused, unwashed, and in the original condition with all tags attached.
  • Non-Returnable Items: Certain items, such as underwear, swimwear, or sale items, may be non-returnable. Please check the product page for specific details.
  • Return Process: To initiate a return or exchange, please contact our customer service team at info@milly.com. You will be provided with instructions on how to return your item.
  • Refunds: Refunds will be issued to the original payment method once the returned items are received and inspected.
ACCOUNT REGISTRATION

To make a purchase on our website, you may be required to create an account. By doing so, you agree to:

  • Provide Accurate Information: You agree to provide accurate, current, and complete information when creating an account.
  • Security of Your Account: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you believe your account has been compromised, please contact us immediately.
  • Account Termination: We reserve the right to suspend or terminate your account at our discretion, for any reason, including if we believe you have violated these Terms & Conditions.
INTELLECTUAL PROPERTY

All content on the Milly website, including text, images, logos, and product designs, is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written permission.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Milly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from or in connection with your use of the Site or products purchased from the Site.

INDEMNIFICATION

You agree to indemnify and hold harmless Milly, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses, including legal fees, arising from your use of the Site, your violation of these Terms & Conditions, or your infringement of any intellectual property or other rights of any person or entity.

PRIVACY POLICY

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our services, you consent to the practices described in our Privacy Policy.

GOVERNING LAW

These Terms & Conditions are governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law principles.

DISPUTE RESOLUTION

Any disputes arising from or in connection with these Terms & Conditions shall be resolved through binding arbitration in Colombo. If you do not wish to participate in arbitration, you may bring a claim in a court of competent jurisdiction.

MODIFICATIONS TO TERMS

Milly reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” You are encouraged to review these terms periodically to stay informed about our policies.